For those of you who have been trying to access the July 2007 report from the Department of Transportation as included on Aircomplane.com's previous posting, there may be nothing wrong with your computer. The entire The Aviation Consumer Protection website at the Department of Transportation appears to be down http://airconsumer.ost.dot.gov as of this posting. When and if back up, here's the link to the report: http://airconsumer.ost.dot.gov/reports/atcr07.htm. Clever ducks...or not.
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September 13, 2007
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Government Complaint Information
- Here is the Department of Transportation's Complaint Form - Keep a copy with you when you travel. The Aviation Consumer Protection Division (ACPD) operates a complaint handling system for consumers who have bad service. Take names, dates, times, and circumstances, and use it! You will be helping all other airline travelers by reporting your unpleasant experiences and identifying them. Complaint Form
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